Mechanical seal SA (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mechanicalsealsa.com/ (“Site”). Please read this policy carefully. Using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information We may collect personal information that you provide directly to us, such as:
Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed through secure third-party payment gateways)
1.2 Non-Personal Information We may collect non-personal information automatically when you use the Site, such as:
IP address
Browser type and version
Device information
Pages viewed and time spent on the Site
Referring website URLs
1.3 Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and serve relevant advertisements. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To provide and maintain our services
To process transactions and send confirmations
To respond to inquiries and provide customer support
To send promotional emails or marketing materials (with your consent)
To analyse usage trends and improve the Site
To comply with legal obligations
3. Disclosure of Your Information
We may share your information in the following circumstances:
3.1 Service Providers We may share your information with third-party vendors who perform services on our behalf, such as payment processors, delivery services, and analytics providers.
3.2 Legal Obligations We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to legal claims.
3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Under South African law, you have the following rights concerning your personal information:
Access: You can request access to the
Correction: You can request corrections to inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to legal obligations.
Objection: You can object to the processing of your personal information for direct marketing purposes.
To exercise your rights, please contact us at sales@mechanicalsealsa.com.
6. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review the privacy policies of third-party websites before providing any information.
7. International Data Transfers
If you access our Site from outside South Africa, please note that your information may be transferred to, stored, and processed in South Africa or other jurisdictions. By using our Site, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after any changes constitute your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Mechanical Seals SA
Email: sales@mechanicalsealsa.com
Phone: +27 41 492 0493
Address: Unit 12, The Network, Cactus Rd, Fairview, Gqeberha, 6070
This Privacy Policy is in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
